Questions and Answers
Since my studio is in my house, my opening hours are very flexible, but not regular. I have open days in June before vacation, and in December before Christmas. At all other times you can pop by, just send me an e-mail or an sms first.
Studio: (Kunstnerboligene på Bøler), Nøklesvingen 6, 0689 Oslo
firstname.lastname@example.org / +47 993 81 308
Where can I buy KGD jewellery?
I have retailers all over Norway, as well as in Japan, Germany and Russia. Check my list of retailers
You can also buy online, or in my studio in Bøler.
Norway: All orders is sent by Posten / Bring as PIP (pakke i postkasse), and you will receive a tracking number by mail. It can take 2-4 days.
The world: All orders are sent by Fedex, and you will receive a tracking number by mail. Due to Covid19 therecan be delays.
If you have bought the jewellery in a store, return to them. Bough online: As long as the jewellery is not used, you can return the jewellery with its packaging within 14 days , but I am quite flexible as long as we are not talking months. Contact me on email@example.com
KGD - kaja gjedebo design, Nøklesvingen 6, 0689 Oslo
Are you selling gift-cards?
YES we do! Just contact us per mail or sms, and receive a code to be used in the webshop. All beautifully wrapped with a digital picture. Gift cards only applies to Norwegian customers.
What metal is used in KGD jewellery?
We use only 925 sterling silver, no lead, cadmium or nickel. Sterling Silver or 925 silver contains 92.5 percent pure silver and is the standard for fine silver jewelry. For every 1,000 parts of metal, 925 of them are sterling silver, and the remaining 75 of them (7.5 percent) are an alloy.
Our gold-plating is close to 24 karat, with a 1my thickness on earrings and pendants and 2 my on rings.
Where is KGD jewellery produced?
All prototypes are designed and made in my studio in Oslo, but the production is atFelicia Designin Bankok, Thailand. This company is founded and run by Norwegian Vibeke Lyssand, who has lived and worked in the Thai jewellery business since 1990. The company is meeting international standards that manage and improve ethical, human rights, social and environmental business practices.
How do I take care of my silver jewellery?
All silver will oxidize in contact with sun, oxygen, humidity, water, perfume, salt, the grease on your fingers. Sometimes fast, sometimes slow.
Nothing to do about it...so here is what to do with it!:
FIRST OF ALL
1. Do not shower with your jewelry or leave your silver jewelry in the bathroom.
2. Keep your jewelry out of the sun, preferably in ziplock bags when you´re not using them.
3. If you are lifting weights, doing hard manual labour or digging in the garden; take your rings off as they will scratch.
Use and old, soft toothbrush with dishwashing liquid and hot water. Brush it clean. This will take away grease and smut, especially rings with stones need this treatment as the little holes on the back will get clogged up. Dry it properly with a kitchen towel.
2: POLISHING IT UP
If it has tarnished; that means when it has started to get yellow / brown/ black, it is time to use the silver polish.
Matted surfaces: Silver-dip is your friend. Dip if for a few seconds, then rinse in hot water. Dry. Works like magic.
Do not use this if the piece is set with pearls or brittle stones like emerald.
Polished surfaces: If you have a polishing cloth (ask you local goldsmith) you can use that or the creamy silver polish. Use the baby toothbrush to get into all corners.
Follow the instructions on your silver shine product.
PEARLS AND SILVER
Pearls are difficult and delicate little things. They love grease and dislike soap and chemicals like silver dip or silver polish. Now and then: rub them a little on your forehead or against your skin. They love that. But what to do when you have tarnished silver with pearls?
If the silver is shiny, use the silver cloth. If that does not work, cover your pearl with tape and use the silver polish (try to avoid the pearl) or dap silver dip onto the surface with a q-tip, trying to avoid the pearl. Rinse well.
Some silver jewelry is black / oxidized from start, this is great, no polishing needed. However, sometimes your fingerprints leave marks, -I use a microfiber cloth to take the greasy prints away, or toothbrush and dishwashing-liquid. Do it as soon as you see the marks. If they are left of very long they can etch into the surface and be harder to get off.
The other problem with oxidized silver is that it rubs off, and suddenly you have silvery edges. Sometimes this just looks cool, but if you want to have them black again you can try this trick:
Remember that you never use silver spoons when eating eggs? -This is why: boil an egg, take out the yellow part and crumble it and put your silver jewelry and yolk in a plastic bag for. The sulphur in the yolk will start to oxidize the silver after a while. Take it out after some hours and check how it works, leave it in until you´re satisfied. Clean well with brush:)
KGD can also re-oxidize it for you, see KGD SPA
FROM MATT TO SHINY SURFACE?
When we wear our jewelry, especially rings, we polish them naturally with our skin. Sometimes this can be frustrating when your lovely matted surface suddenly is shiny. A little trick is to use a dishwasher-sponge, you know the one with a sponge on one side and a scotch-brite on the other. That scotch-brite side is perfect for matting the surface. If you want to polish up the edges you can use something which is steel and rounded, like a spoon or the handle of a butterknife.
We always use a 24K gold-plating, with a 1 my tickness, but plated jewelry are fragile because of the tiny layer of gold over the silver metal. Rings scratch, bracelets dent, and links rub against each other and wear out, perfume, oils and creams can set off reactions.
1. Wash your hands before putting on or taking off plated jewelry.
2. Put on gold plated earrings after you’ve applied your perfume, lotion and make-up
3. Take off your plated rings or bracelets before chopping tomatoes for dinner, digging in the garden or changing diapers:)
4. Avoid rubbing plated bracelets and necklaces against each other. Try to prevent plated rings from banging into counter tops and rubbing against car keys buried in pockets and purses.
5. Don’t swim in your plated jewelry.
6. Don’t wear your plated jewelry when you’ll be sweating profusely.
7. Clean your plated jewelry gently, and don’t rub it.
8. Store your gold plated jewelry in a pouch or soft cloth separate from other jewelry
What is my ring-size?
Rings can be a nightmare for goldsmiths and designers since they never seem to fit the customer, and as a customer it is not easy to know what size you are. There are a lot of different standards, but the Norwegian / European standard is referring to the inner circumference.
A high shank requires a larger size, and if the ring has a flat inside it "sucks" more onto then finger than a ring with a slight curve, and you will need a larger size.The less part of the ring which touches your finger, the smaller size you need. So the same finger can have different sizes depending of the ring shank.
Measure the inner diameter of a ring you like to wear, and which has the same shape as the ring you are looking at. Try to be precise. Multiply the diameter with 3,14
Diameter x 3,14 = ring size
It is a lot easier to widen out a ring a size or two, than to make it smaller
Ringer kan være et lite mareritt for gullsmeder og designere, de passer nemlig aldri kunden som vil ha den. Som kunde er det ikke lett å vite hva som er din størrelse. Det er mange forskjellige standarder, men den norske standarden refererer til omkretsen, og slik fikk jeg endelig bruk for pi!
Jo høyere ringskinne, jo større størrelse trenger du.Er ringen flat inni vil den være mer "sugende" enn en ring med en svak bøy.Jo mindre flate som treffer fingeren, jo mindre størrelse trenger du.En finger kan ha ulike størrelser avhengig av ringskinnen.
Mål indre diameter på en ring du liker å bruke, helst en med samme type ringskinne som den du skal ha. Gullsmeden eller designeren kan fint regne seg frem til materialet de skal bruke utifra det.
Husk at det er lettere å vide ut en ring enn å ta den inn, så hvis den er litt for liten gjør det ingenting.